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	<title>CCAR Help :: Technical Training and Support &#187; Tech Support</title>
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	<link>http://www.ccarhelp.com</link>
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		<title>&#8220;Bank Owned&#8221; Statistics Now Available in Clarus MarketMetrics®</title>
		<link>http://www.ccarhelp.com/2010/07/27/bank-owned-statistics-now-available-in-clarus-marketmetrics%c2%ae/</link>
		<comments>http://www.ccarhelp.com/2010/07/27/bank-owned-statistics-now-available-in-clarus-marketmetrics%c2%ae/#comments</comments>
		<pubDate>Tue, 27 Jul 2010 15:40:09 +0000</pubDate>
		<dc:creator>Jared White</dc:creator>
				<category><![CDATA[Clarus]]></category>
		<category><![CDATA[Tech News]]></category>
		<category><![CDATA[Tech Support]]></category>
		<category><![CDATA[Updates]]></category>

		<guid isPermaLink="false">http://www.ccarhelp.com/?p=2276</guid>
		<description><![CDATA[When explaining local  market statistics to your clients, it&#8217;s important to cover how much of that  market is bank owned. Clarus MarketMetrics® will help you  show buyers and sellers what percentage of the market is considered distressed  through its latest product enhancement.
The following Market  Dynamics Reports now show Bank Owned [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.ccarhelp.com/wp-content/images/2010/07/Clarus.jpg"><img class="alignnone size-full wp-image-2277" style="margin: 5px; float: left;" title="Clarus" src="http://www.ccarhelp.com/wp-content/images/2010/07/Clarus.jpg" alt="" width="134" height="34" /></a>When explaining local  market statistics to your clients, it&#8217;s important to cover how much of that  market is bank owned. Clarus <em><em>MarketMetrics®</em></em> will help you  show buyers and sellers what percentage of the market is considered distressed  through its latest product enhancement.</p>
<p>The following Market  Dynamics Reports now show Bank Owned Properties:</p>
<ul>
<li>Sold Properties</li>
<li>Under Contract  Properties</li>
<li>New Properties  Listed</li>
<li>For Sale  Properties</li>
<li>Expired Properties</li>
</ul>
<p><span style="font-family: Verdana; color: black; font-size: x-small;"><a title="http://takeaction.realtoractioncenter.com/ct/7drQWIM1_r4P/" href="http://takeaction.realtoractioncenter.com/ct/7drQWIM1_r4P/"><img id="_x0000_i1040" title="http://takeaction.realtoractioncenter.com/ct/7drQWIM1_r4P/" src="http://store.car.org/mkg/Clarus/bankpropchart_sm.gif" border="0" alt="" width="325" height="247" /></a></span></p>
<p>Bank Owned View <a title="http://takeaction.realtoractioncenter.com/ct/7drQWIM1_r4P/" href="http://takeaction.realtoractioncenter.com/ct/7drQWIM1_r4P/"><br title="http://takeaction.realtoractioncenter.com/ct/7drQWIM1_r4P/" />Click here</a> to enlarge this chart.</p>
<p>The <strong><strong>Bank  Portion</strong></strong> view shows the number of distressed  properties that are in foreclosure; or in foreclosure and subject to short sale;  or owned (REO) during the applicable time period.</p>
<p><span style="font-family: Verdana; color: black; font-size: x-small;"><a title="http://takeaction.realtoractioncenter.com/ct/77rQWIM1_r4Q/" href="http://takeaction.realtoractioncenter.com/ct/77rQWIM1_r4Q/"><img id="_x0000_i1041" title="http://takeaction.realtoractioncenter.com/ct/77rQWIM1_r4Q/" src="http://store.car.org/mkg/Clarus/nonbankpropchart_sm.gif" border="0" alt="" width="325" height="247" /></a></span></p>
<p>Non-Bank Owned View  <a title="http://takeaction.realtoractioncenter.com/ct/77rQWIM1_r4Q/" href="http://takeaction.realtoractioncenter.com/ct/77rQWIM1_r4Q/"><br title="http://takeaction.realtoractioncenter.com/ct/77rQWIM1_r4Q/" />Click here</a> to enlarge this chart.</p>
<p>The <strong><strong>Non-Bank  Portion</strong></strong> view shows the number of non-distressed  properties that were free of any bank mediation during the applicable time  period.</p>
<p>Easily add the  percentage by checking the box to the top right of the graph.</p>
<p><span style="font-family: Verdana; color: black; font-size: x-small;"><br />
</span></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Contact Manager Error Message?</title>
		<link>http://www.ccarhelp.com/2010/07/26/contact-manager-error-message-2/</link>
		<comments>http://www.ccarhelp.com/2010/07/26/contact-manager-error-message-2/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 16:06:11 +0000</pubDate>
		<dc:creator>Jared White</dc:creator>
				<category><![CDATA[Benefits]]></category>
		<category><![CDATA[MLS functionality]]></category>
		<category><![CDATA[Tech Support]]></category>
		<category><![CDATA[Tech Tips]]></category>
		<category><![CDATA[Tips & Tidbits of the Week]]></category>
		<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://www.ccarhelp.com/?p=2270</guid>
		<description><![CDATA[ 
 The contact manager error is common in browsers that have multiple pop-up blockers enabled. Google and Yahoo toolbars must be disabled before trying to fix the issue. See below:


Quick and Easy Steps: 
1. First click the &#8216;View&#8217; option at the top of the browser. view screenshot 
2. Hover over &#8216;Toolbars&#8217;. view screenshot 
3. [...]]]></description>
			<content:encoded><![CDATA[<div><span style="font-size: 18pt; color: #336666; mso-ansi-language: EN;" lang="EN"><span style="font-family: Times New Roman;"><span style="font-family: Verdana; font-size: 14pt; mso-bidi-font-weight: bold; mso-bidi-font-family: Tahoma;"><span style="color: #000000;"><span style="color: #336666; font-size: 18pt; mso-ansi-language: EN;" lang="EN"><span style="font-family: Times New Roman;"><strong><span style="color: #336666; font-size: 18pt; mso-font-kerning: 18.0pt;"> </span></strong></span></span></span></span></span></span></div>
<div><span style="font-size: 18pt; color: #336666; mso-ansi-language: EN;" lang="EN"><span style="font-family: Times New Roman;"><span style="font-family: Verdana; font-size: 14pt; mso-bidi-font-weight: bold; mso-bidi-font-family: Tahoma;"><span style="color: #000000;"> </span></span></span></span><a href="http://www.ccarhelp.com/wp-content/images/2010/07/Tips_Tidbits_Week_100609_501.jpg"><img class="alignnone size-full wp-image-2271" style="margin: 5px; float: left;" title="Tips_Tidbits_Week_100609_50" src="http://www.ccarhelp.com/wp-content/images/2010/07/Tips_Tidbits_Week_100609_501.jpg" alt="" width="141" height="134" /></a>The contact manager error is common in browsers that have multiple pop-up blockers enabled. Google and Yahoo toolbars must be disabled before trying to fix the issue. See below:</div>
<p style="color: #000; font-size: 16px;">
<p><img class="size-medium wp-image-190  alignnone" title="contact_manager_error" src="http://www.ccarhelp.com/wp-content/images/contact_manager_error-300x114.jpg" alt="contact_manager_error" width="300" height="114" /></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 3;"><span style="font-size: 10pt; color: #666666; font-family: Tahoma;"><strong>Quick and Easy Steps: </strong></span></p>
<p style="color: #000; font-size: 16px;">1. First click the &#8216;View&#8217; option at the top of the browser.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/view_highlighted.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">2. Hover over &#8216;Toolbars&#8217;.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/over_toolbars.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">3. Uncheck anything but &#8216;Standard Buttons&#8217;, &#8216;Address Bar&#8217; and &#8216;Links&#8217;.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/over_toolbars.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">4. Now click &#8216;Tools&#8217; at the top of your browser.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/tools_highlighted.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">5. Select &#8216;Internet Options&#8217;.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/over_ioption.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">6. Go to the &#8216;Security&#8217; Tab.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/ioptions_security.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">7. Click once on &#8216;Trusted Sites&#8217; so it&#8217;s highlighted.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/ioptions_security.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">8. Click the &#8216;Sites&#8217; button, below.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/trusted_site1.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">9. In the trusted sites window uncheck &#8216;Require Server Verification&#8217;.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/trusted_site2.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">10. Then add *.fnismls.com to the website box.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/trusted_site2.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">11. Click &#8216;Add&#8217;, then &#8216;OK&#8217;<a href="http://www.ccartoday.com/images/screenshots/contact-manager/trusted_site2.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">12. Click on &#8216;Custom Level&#8217;.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/custom_level1.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">13. Scroll down to the heading &#8216;Miscellaneous&#8217;.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/custom_level2.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">14. Above &#8216;Miscellaneuous&#8217; set &#8216;Java Permissions&#8217; to Low Safety.<a href="http://www.ccartoday.com/images/screenshots/contact-manager/custom_level2.jpg" target="_blank"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong> view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">15. Change or keep all options above set to &#8216;Enable&#8217;. <a href="http://www.ccartoday.com/images/screenshots/contact-manager/custom_level3.jpg"><span style="color: #2e6b95; text-decoration: none; text-underline: none;"><strong>view screenshot </strong></span></a></p>
<p style="color: #000; font-size: 16px;">16. Press &#8216;OK&#8217; out of security settings</p>
<p style="color: #000; font-size: 16px;">17. Press &#8216;OK&#8217; out of internet options</p>
<p><span style="font-size: 10pt; color: #999999; font-family: Tahoma;"> </span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.1in 15.6pt; mso-outline-level: 4;"><span style="font-size: 10pt; color: red; font-family: Verdana; mso-bidi-font-family: Tahoma;"><strong>Finally, restart your computer. That should do it. If you still get the error then you might have more than one popup-blocker running. If that&#8217;s the case, give us a call at our Technical Support Center at 925-295-1270 and we can help you from there. </strong></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 4;">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 4;">
<p><span style="color: #000000;"><span style="font-family: Verdana; font-size: 14pt; mso-ansi-language: EN; mso-bidi-font-family: Tahoma;" lang="EN"> </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-outline-level: 4; mso-margin-bottom-alt: auto;"><strong> </strong></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-outline-level: 4; mso-margin-bottom-alt: auto;"><span style="color: #000; font-size: 11px;">General Disclaimer</span></p>
<p><span style="color: #000; font-size: 10px;">CCAR does not guarantee the reliability or quality of any of the products, links, software, or hardware of the vendors mentioned in CCAR Help Blog articles. Nor do we have a vested interest in any of those entities whatsoever. You hereby acknowledge that any reliance upon or use of any of the aforementioned shall be at your sole risk. CCAR reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the information presented on this site. </span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><a href="http://www.ccarhelp.com/2009/11/09/prints-being-cutoff-or-printing-an-extra-page/" target="_self"></a></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-outline-level: 2; mso-margin-bottom-alt: auto;">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-outline-level: 3;"><strong> </strong></p>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Windows 7 for Real Estate Agents Edition 17</title>
		<link>http://www.ccarhelp.com/2010/06/28/windows-7-for-real-estate-agents-edition-17/</link>
		<comments>http://www.ccarhelp.com/2010/06/28/windows-7-for-real-estate-agents-edition-17/#comments</comments>
		<pubDate>Mon, 28 Jun 2010 20:58:39 +0000</pubDate>
		<dc:creator>Jared White</dc:creator>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Tech Support]]></category>
		<category><![CDATA[Tech Tips]]></category>
		<category><![CDATA[Tips & Tidbits of the Week]]></category>

		<guid isPermaLink="false">http://www.ccarhelp.com/?p=2161</guid>
		<description><![CDATA[ I need my old file back, what do I do?

o	Enter Shadow Copies
Here is something you may not know. There is a way to restore previous versions of files in Vista and Windows 7.  Most systems right out of the box will have the settings for Shadow Copies turned on by default and this [...]]]></description>
			<content:encoded><![CDATA[<div><span style="font-size: 18pt; color: #336666; mso-ansi-language: EN;" lang="EN"><span style="font-family: Times New Roman;"><span style="font-family: Verdana; font-size: 14pt; mso-bidi-font-weight: bold; mso-bidi-font-family: Tahoma;"><span style="color: #000000;"><span style="color: #336666; font-size: 18pt; mso-ansi-language: EN;" lang="EN"><span style="font-family: Times New Roman;"><strong><span style="color: #336666; font-size: 18pt; mso-font-kerning: 18.0pt;"> <a href="http://www.ccarhelp.com/wp-content/images/2010/06/Tips_Tidbits_Week_100609_502.jpg"><img class="alignnone size-full wp-image-2162" style="margin: 5px; float: left;" title="Tips_Tidbits_Week_100609_50" src="http://www.ccarhelp.com/wp-content/images/2010/06/Tips_Tidbits_Week_100609_502.jpg" alt="" width="141" height="134" /></a>I need my old file back, what do I do?</span></strong></span></span></span></span></span></span></div>
<div>
<h2>o	Enter Shadow Copies</h2>
<p style="color: #000; font-size: 16px;">Here is something you may not know. There is a way to restore previous versions of files in Vista and Windows 7.  Most systems right out of the box will have the settings for Shadow Copies turned on by default and this will allow you to restore an older version of a file.</p>
<p style="color: #000; font-size: 16px;">To do this, locate the file or folder where you normally keep the file you are looking for the previous version of, right-click on the file or folder that appears to be from a date that was just prior to the point where something had gone wrong. Then select Restore Previous Versions to see what&#8217;s available (see below). From the Previous Versions dialog for a folder, you can open the folder and drag the file or files from inside the folder (or the folder itself) to anywhere you wish, such as the desktop. Once you have relocated your file or folder you can verify the version is the correct one you were looking for.</p>
<p style="color: #000; font-size: 16px;"><strong>In the next article</strong> you will learn how to choose boot options when your computer is having issues.</p>
<p><img src="http://www.ccarhelp.com/wp-content/images/2010/06/graphic_properties.JPG" alt="" width="471" height="605" /></p>
<p style="color: #000; font-size: 16px;">Here´s to happy computing!</p>
<p style="color: #000; font-size: 16px;">Richard Tausch, MCSE, CCNA, CompTia Security +</p>
</div>
<p><a href="http://www.ccarhelp.com/wp-content/images/2010/06/W7-Edition17.pdf">Printable Copy</a></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-outline-level: 4; mso-margin-bottom-alt: auto;"><strong> </strong></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-outline-level: 4; mso-margin-bottom-alt: auto;"><span style="color: #000; font-size: 11px;">General Disclaimer</span></p>
<p><span style="color: #000; font-size: 10px;">CCAR does not guarantee the reliability or quality of any of the products, links, software, or hardware of the vendors mentioned in CCAR Help Blog articles. Nor do we have a vested interest in any of those entities whatsoever. You hereby acknowledge that any reliance upon or use of any of the aforementioned shall be at your sole risk. CCAR reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the information presented on this site. </span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><a href="http://www.ccarhelp.com/2009/11/09/prints-being-cutoff-or-printing-an-extra-page/" target="_self"></a></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-outline-level: 2; mso-margin-bottom-alt: auto;">
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-margin-top-alt: auto; mso-outline-level: 3;"><strong> </strong></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Paragon Error Update</title>
		<link>http://www.ccarhelp.com/2010/06/24/paragon-error-update/</link>
		<comments>http://www.ccarhelp.com/2010/06/24/paragon-error-update/#comments</comments>
		<pubDate>Thu, 24 Jun 2010 21:16:41 +0000</pubDate>
		<dc:creator>Jared White</dc:creator>
				<category><![CDATA[MLS functionality]]></category>
		<category><![CDATA[Tech Support]]></category>
		<category><![CDATA[Updates]]></category>

		<guid isPermaLink="false">http://www.ccarhelp.com/?p=2152</guid>
		<description><![CDATA[Your CCAR Technical Support Staff is aware of an issue in the Paragon MLS System. Currently when viewing listings under the Lot&#8217;s &#38; Land category in the MAX agent report you will see some visible issues with the report layout.
Your Technical Support Staff will be making the necessary changes to the system this evening to [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.ccarhelp.com/wp-content/images/2010/06/paragon4.jpg"><img class="alignnone size-full wp-image-2154" style="margin: 5px; float: left;" title="paragon4" src="http://www.ccarhelp.com/wp-content/images/2010/06/paragon4.jpg" alt="" width="214" height="92" /></a>Your CCAR Technical Support Staff is aware of an issue in the Paragon MLS System. Currently when viewing listings under the Lot&#8217;s &amp; Land category in the MAX agent report you will see some visible issues with the report layout.</p>
<p>Your Technical Support Staff will be making the necessary changes to the system this evening to remedy the above error.</p>
]]></content:encoded>
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		<item>
		<title>Supra upgrade &#8211; maintenance 6-8 PST Wednesday June 16</title>
		<link>http://www.ccarhelp.com/2010/06/15/supra-upgrade-maintenance-6-8-pst-wednesday-june-16/</link>
		<comments>http://www.ccarhelp.com/2010/06/15/supra-upgrade-maintenance-6-8-pst-wednesday-june-16/#comments</comments>
		<pubDate>Tue, 15 Jun 2010 18:19:57 +0000</pubDate>
		<dc:creator>-2</dc:creator>
				<category><![CDATA[MLS functionality]]></category>
		<category><![CDATA[Supra eKey]]></category>
		<category><![CDATA[Tech Support]]></category>

		<guid isPermaLink="false">http://www.ccarhelp.com/?p=2127</guid>
		<description><![CDATA[Members, please be aware that Supra will be under maintenance tomorrow evening &#8211; Wednesday June 16. Maintenance will begin at 6:00 PM PDT and will be complete by 8:00 PM PDT.  During this time, voice and web updates will still be available. Keyholders will be able to eSYNC. SupraNET and IVR will NOTbe available. [...]]]></description>
			<content:encoded><![CDATA[<p>Members, please be aware that Supra will be under maintenance tomorrow evening &#8211; Wednesday June 16. Maintenance will begin at 6:00 PM PDT and will be complete by 8:00 PM PDT.  During this time, voice and web updates will still be available. Keyholders will be able to eSYNC. SupraNET and IVR will NOTbe available.   SupraWEB will be available for update codes only during the maintenance period. Also, Supra Keyholder Support, 1-877-699-6787, will be available to provide key updating assistance.</p>
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		<title>How Many Visitors See Your Listings on REALTOR.com®?</title>
		<link>http://www.ccarhelp.com/2010/06/03/how-many-visitors-see-your-listings-on-realtor-com%c2%ae/</link>
		<comments>http://www.ccarhelp.com/2010/06/03/how-many-visitors-see-your-listings-on-realtor-com%c2%ae/#comments</comments>
		<pubDate>Thu, 03 Jun 2010 15:24:19 +0000</pubDate>
		<dc:creator>Jared White</dc:creator>
				<category><![CDATA[NAR]]></category>
		<category><![CDATA[Tech Support]]></category>

		<guid isPermaLink="false">http://www.ccarhelp.com/?p=2084</guid>
		<description><![CDATA[According to recent statistics, REALTOR.com® continues to be the most popular  real estate site online with more visitors who search the site longer and return  more frequently than any other site. Find out how many of those buyers have  viewed your listings with a free traffic report from REALTOR.com®.
For  more information¸ [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.ccarhelp.com/wp-content/images/2010/06/realtororglogotn.jpg"><img class="alignnone size-full wp-image-2085" style="margin: 5px; float: left;" title="realtororglogotn" src="http://www.ccarhelp.com/wp-content/images/2010/06/realtororglogotn.jpg" alt="" width="82" height="45" /></a>According to recent statistics, REALTOR.com® continues to be the most popular  real estate site online with more visitors who search the site longer and return  more frequently than any other site. Find out how many of those buyers have  viewed your listings with a free traffic report from REALTOR.com®.</p>
<p><a href="For more information¸ visit...http://www.realtor.org/narlservredirect.nsf/pages/NT000016EA?OpenDocument&amp;WT.mc_id=LS060210&amp;CAT=Rcom" target="_blank">For  more information¸ visit&#8230;http://www.realtor.org/narlservredirect.nsf/pages/NT000016EA?OpenDocument&amp;WT.mc_id=LS060210&amp;CAT=Rcom</a></p>
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		<title>Supra Key Update</title>
		<link>http://www.ccarhelp.com/2010/06/02/supra-key-update/</link>
		<comments>http://www.ccarhelp.com/2010/06/02/supra-key-update/#comments</comments>
		<pubDate>Wed, 02 Jun 2010 18:27:49 +0000</pubDate>
		<dc:creator>-2</dc:creator>
				<category><![CDATA[MLS functionality]]></category>
		<category><![CDATA[Supra eKey]]></category>
		<category><![CDATA[Tech News]]></category>
		<category><![CDATA[Tech Support]]></category>
		<category><![CDATA[Tech Tips]]></category>

		<guid isPermaLink="false">http://www.ccarhelp.com/?p=2076</guid>
		<description><![CDATA[Update from SupraKey &#8211; We have been working through the night on the server outage. Currently, we are in disaster recovery mode which provides update codes to keyholders. As of 3:00 am  PST, we have found the issue and SupraNET is available to issue keys. DisplayKEY and eKEY users needing to access KeyBoxes can [...]]]></description>
			<content:encoded><![CDATA[<p>Update from SupraKey &#8211; We have been working through the night on the server outage. Currently, we are in disaster recovery mode which provides update codes to keyholders. As of 3:00 am  PST, we have found the issue and SupraNET is available to issue keys. DisplayKEY and eKEY users needing to access KeyBoxes can obtain a &#8230;voice update from the system by dialing 1-888-968-4032.<br />
SupraWEB will be restored later in the day with ActiveKEY and eKEY data present. DisplayKEY showing activity will be delayed until the key syncs. We apologize for the inconvenience and will provide another update when fully restored. Supra Support Team</p>
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		<title>SPAM Happens</title>
		<link>http://www.ccarhelp.com/2010/04/16/spam-happens/</link>
		<comments>http://www.ccarhelp.com/2010/04/16/spam-happens/#comments</comments>
		<pubDate>Fri, 16 Apr 2010 18:15:22 +0000</pubDate>
		<dc:creator>Jared White</dc:creator>
				<category><![CDATA[Insight of the Month]]></category>
		<category><![CDATA[Tech News]]></category>
		<category><![CDATA[Tech Support]]></category>
		<category><![CDATA[Tech Tips]]></category>

		<guid isPermaLink="false">http://www.ccarhelp.com/?p=1838</guid>
		<description><![CDATA[ by Richard Tausch
 
&#8220;Understand how, why, and what you can do.&#8221;
First understand that CCAR has a firm policy of not allowing the distribution of a ‘bulk‘ email address list. CCAR does not allow or facilitate the distribution of such a list under any circumstances. Our members‘ privacy and ability to conduct business uninterrupted by [...]]]></description>
			<content:encoded><![CDATA[<h2 style="margin: auto 0in 0pt; mso-pagination: none;"><span style="color: #336666; font-family: Calibri; mso-bidi-font-family: Arial;"><span style="font-size: large;"> </span></span><em><span style="font-size: 14pt; color: #336666; font-family: Calibri; mso-bidi-font-family: Arial;"><a href="http://www.ccarhelp.com/wp-content/images/2010/04/InsightBrandTiny.jpg"><img class="alignnone size-thumbnail wp-image-1839" style="margin: 5px; float: left;" title="Lightbulb" src="http://www.ccarhelp.com/wp-content/images/2010/04/InsightBrandTiny-150x150.jpg" alt="" width="150" height="150" /></a>by Richard Tausch</span></em></h2>
<h2 style="margin: auto 0in 0pt; mso-pagination: none;"><em> </em></h2>
<p><strong>&#8220;Understand how, why, and what you can do.&#8221;</strong></p>
<p>First understand that CCAR has a firm policy of not allowing the distribution of a ‘bulk‘ email address list. CCAR does not allow or facilitate the distribution of such a list under any circumstances. Our members‘ privacy and ability to conduct business uninterrupted by unsolicited nuisance messages is of paramount importance. CCAR invests resources specifically in preventing this behavior, and in educating members how to best avoid being a target of such behavior.</p>
<p>So, while CCAR has never and never will distribute our members email addresses in bulk format, SPAM still happens. Understanding why, and what you can do, is a big part of preventing as much SPAM as possible.</p>
<p>‘Normal‘ events can easily lead to your email address being added to SPAMMING lists. ‘Normal‘ events would include things like registering for a service of some sort (credit reporting, updates from your favorite catalog, virtually anything where you supply an email address). Not all services and vendors are the same, of course. Some of these folks will sell address lists, others will simply not guard them very safely, and some will do an exceptional job of guarding your privacy. All of that can of course change over time. There is really no way of knowing for certain when it is sensible to provide an email address, and when you are asking for trouble. A good strategy to help with this to an extent is to have several email addresses, at least one of which you keep sacrosanct and never ‘give away‘ online in this fashion (see below).</p>
<p>However, ‘normal‘ events are not all that professionals like REALTORS® have to deal with. The particulars of the real estate business make it both relatively easy and desirable to SPAM its practitioners. Understanding that YOU ARE A TARGET, in many ways more than the average internet user, can help you minimize the problem to an extent. Not only are you a target, most practitioners have painted a convenient bulls-eye directly on their web presence. Let’s take a step back to understand this.</p>
<p>You have a website. You want exposure and leads (this is why you have a website of course), so you place your email address and link it to a ‘mailto:‘ command that when someone clicks it will generate and email to you. Your email address is thus typically displayed in both plain text on the page (‘Click here to email me at something@somewhere.com‘ for instance), as well as being embedded in the html code on your page.</p>
<p>Now, the way that people find your website is typically by searching for it. Search engines facilitate this by first ‘crawling‘ or ‘spidering‘ the web to see what is out there. In doing so, they sample all of the text on your webpage, especially the links (like the mailto: link). Most of the time this is a harmless, and even beneficial thing. However, if someone wants to build a ‘bulk‘ list of email addresses for REALTORS® in the bay area, the same techniques make it relatively easy to do so. ‘Spidering‘ for web sites that discuss real estate, allow you to search the MLS, mention one or more city in the area, and have a mailto: link will give me a list to harvest from. Processing the content on those pages to end up with every email address from every page that fits that category is then relatively simple.</p>
<p>Best practices at this time is to avoid placing an actual email link, or your email address in plain text on your website. A picture of the text of your email address, for instance, is much preferable. A form that consumers can fill out on your page that then sends a message to you without ever exposing your address is ideal. Even simply typing your address with some obvious separator characters will help immensely (for example, something (@) somewhere (.) com).</p>
<p>Additional tips and techniques can be found below. Thank you for taking the time to understand that while you may receive a solicitation to your email to purchase a ‘bulk‘ list of addresses, CCAR has never and never will sell, give away or facilitate the distribution of such a list.</p>
<p><strong>Preventing Spam (or at least trying to)</strong></p>
<p><strong>Q: <em>Is there a way to prevent junk mail from flooding my email?</em></strong></p>
<p><strong>A: <em>Good question, but there isn´t an easy answer.</em></strong></p>
<p>We suggest to never Opt Out when provided with the option. It only confirms the validity of the email address originally sent to and often it increases the level of junk that shows up.</p>
<p>There are lots of suggestions on how to handle SPAM, but the best ways aren´t going to work for REALTORS® as they naturally want to expose as many ways for potential clients to contact them as possible, so hiding contact information (email addresses) isn´t an option (hiding email addresses reduce the harvesting and population of SPAM lists).</p>
<p>The next best solution is that you may want to use a SPAM guard type software or 3rd party mail filter. There are many on the market and we haven´t done a head to head test on what products work better than others, so we cannot make any specific suggestions. The key components to look for are:</p>
<p>Accuracy, ease of use and automatic updating</p>
<p>Other quick suggestions:</p>
<p>Try not to send funnies or chain letters to your friends. When your friends send them to you, either ask them not to or create a free email for that purpose only. Because eventually one of those emails will fall into the hands of a list harvester and all the email addresses embedded inside (everyone it was sent to previously) will be added to SPAM lists. Don´t sign up for anything on the web using your primary email accounts. Create a few free email addresses and use them for different purposes.</p>
<p>Here´s to happy computing,</p>
<p>Richard Tausch</p>
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-pagination: none; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><a href="http://www.ccarhelp.com/wp-content/images/2010/03/IOM_March_2010.pdf" target="_blank">Printable PDF Copy</a></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt; mso-pagination: none; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">
<p>General Disclaimer</p>
<p>CCAR does not guarantee the reliability or quality of any of the products, links, software, or hardware of the vendors mentioned in CCAR Help Blog articles. Nor do we have a vested interest in any of those entities whatsoever. You hereby acknowledge that any reliance upon or use of any of the aforementioned shall be at your sole risk. CCAR reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the information presented on this site.</p>
<div><span style="color: black; font-family: Calibri;"> </span></div>
<p><span style="color: black; font-family: Calibri;"><span style="font-size: small;"> </span></span></p>
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		<title>Right Tools, Right Now &#8211; 2010 Smartphone Survey Report at No Cost</title>
		<link>http://www.ccarhelp.com/2010/04/15/right-tools-right-now-2010-smartphone-survey-report-at-no-cost/</link>
		<comments>http://www.ccarhelp.com/2010/04/15/right-tools-right-now-2010-smartphone-survey-report-at-no-cost/#comments</comments>
		<pubDate>Thu, 15 Apr 2010 15:00:11 +0000</pubDate>
		<dc:creator>Jared White</dc:creator>
				<category><![CDATA[NAR]]></category>
		<category><![CDATA[Tech News]]></category>
		<category><![CDATA[Tech Support]]></category>

		<guid isPermaLink="false">http://www.ccarhelp.com/?p=1825</guid>
		<description><![CDATA[Take advantage of the Center for REALTOR® Technology&#8217;s &#8220;2010 Smartphone Survey  Report&#8221; for FREE through the Right Tools, Right Now initiative. Discover what  smartphone is best for you with this report highlighting members&#8217; smartphone  usage, perceptions, and needs. Visit REALTOR.org/RightTools for details. 
Read  more&#8230;http://www.realtor.org/prodser.nsf/RightTools/TechnologyServices?OpenDocument&#38;wt.mc_id=RT1167&#38;WT.mc_id=LS041410&#38;CAT=Tech
]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.ccarhelp.com/wp-content/images/2010/04/right_tools3.jpg"><img class="alignnone size-full wp-image-1826" style="margin: 5px; float: left;" title="right_tools" src="http://www.ccarhelp.com/wp-content/images/2010/04/right_tools3.jpg" alt="" width="135" height="81" /></a>Take advantage of the Center for REALTOR® Technology&#8217;s &#8220;2010 Smartphone Survey  Report&#8221; for FREE through the Right Tools, Right Now initiative. Discover what  smartphone is best for you with this report highlighting members&#8217; smartphone  usage, perceptions, and needs. Visit REALTOR.org/RightTools for details. <a title="http://www.realtor.org/prodser.nsf/RightTools/TechnologyServices?OpenDocument&amp;wt.mc_id=RT1167&amp;WT.mc_id=LS041410&amp;CAT=Tech" href="http://www.realtor.org/prodser.nsf/RightTools/TechnologyServices?OpenDocument&amp;wt.mc_id=RT1167&amp;WT.mc_id=LS041410&amp;CAT=Tech"></a></p>
<p><a title="http://www.realtor.org/prodser.nsf/RightTools/TechnologyServices?OpenDocument&amp;wt.mc_id=RT1167&amp;WT.mc_id=LS041410&amp;CAT=Tech" href="http://www.realtor.org/prodser.nsf/RightTools/TechnologyServices?OpenDocument&amp;wt.mc_id=RT1167&amp;WT.mc_id=LS041410&amp;CAT=Tech">Read  more&#8230;</a><a title="http://www.realtor.org/prodser.nsf/RightTools/TechnologyServices?OpenDocument&amp;wt.mc_id=RT1167&amp;WT.mc_id=LS041410&amp;CAT=Tech" href="http://www.realtor.org/prodser.nsf/RightTools/TechnologyServices?OpenDocument&amp;wt.mc_id=RT1167&amp;WT.mc_id=LS041410&amp;CAT=Tech">http://www.realtor.org/prodser.nsf/RightTools/TechnologyServices?OpenDocument&amp;wt.mc_id=RT1167&amp;WT.mc_id=LS041410&amp;CAT=Tech</a></p>
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		<title>Upgraded Mobile MLS</title>
		<link>http://www.ccarhelp.com/2010/04/12/upgraded-mobile-mls/</link>
		<comments>http://www.ccarhelp.com/2010/04/12/upgraded-mobile-mls/#comments</comments>
		<pubDate>Mon, 12 Apr 2010 19:38:08 +0000</pubDate>
		<dc:creator>Jared White</dc:creator>
				<category><![CDATA[Benefits]]></category>
		<category><![CDATA[MLS functionality]]></category>
		<category><![CDATA[Tech News]]></category>
		<category><![CDATA[Tech Support]]></category>
		<category><![CDATA[Tech Tips]]></category>
		<category><![CDATA[Updates]]></category>
		<category><![CDATA[Wireless MLS]]></category>

		<guid isPermaLink="false">http://www.ccarhelp.com/?p=1809</guid>
		<description><![CDATA[CCAR offers FREE Mobile MLS service to our members. This service allows members to receive real-time data from Paragon using most cell phones, smart-phones, or Personal Data Assistant devices (PDA’s).
Beginning April 19 we will transition to a new provider for this free wireless MLS service. When you log on to Wireless MLS, you will automatically [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.ccarlive.com/wp-content/uploads/2010/04/MobilePhone.jpg"><img class="alignleft size-thumbnail wp-image-3149" title="mobile phone" src="http://www.ccarlive.com/wp-content/uploads/2010/04/MobilePhone-150x150.jpg" alt="" width="150" height="150" /></a>CCAR offers FREE Mobile MLS service to our members. This service allows members to receive real-time data from Paragon using most cell phones, smart-phones, or Personal Data Assistant devices (PDA’s).</p>
<p><strong>Beginning April 19 we will transition to a new provider for this free wireless MLS service.</strong> When you log on to Wireless MLS, you will automatically be directed to the new wireless product, reInsight Mobile. The new system provides enhanced features and has a much better look and feel than the current wireless product in addition to saving money for the association.</p>
<p>While you won’t find ‘today’s hotsheet’ on the new mobile MLS, you will be able to perform this type of search using “Status Date” as a criterion. <em>More information coming soon!</em></p>
<p><!--EndFragment--></p>
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